Refund policy

Damaged or incorrect items

Contact us within 7 days of receiving your order and send photos of the item and the box through LINE. We will send a replacement free of charge. If the item is out of stock, we will refund the full amount.

Coffee beans

Because coffee is a food product and is ground to order, we cannot accept returns if you change your mind.

Equipment

You may return unused equipment in its original box within 7 days of receiving it. The customer pays for return shipping. Once we receive and check the item, we will refund the item price.

How to contact us

LINE: Chat with MOTMOT COFFEE
Phone: 065-959-4116
Email: info@motmotcoffee.co